Despite being from the same city, we checked into JW Marriott, Kolkata for couple of days in July 2017 for a mini vacation. That’s when we were introduced to their amazing in house restaurant JW kitchen. It is quite a common sight to capture celebrities there. During our stay, we were lucky enough to meet the handsome and talented designer Mr. Manish Malhotra.
Ambiance – One gets easily mesmerized by the ambiance. The interior is done royally and tastefully. The height of the roof gives a feeling of enormity and copious amount of space. View from the glass panes on the sides take one’s breath away. Tables are well spread out. The live counters are forever buzzing with activities. The crowd mix is quite interesting here.
Food- we tried out the buffet meals during lunch and breakfast. The spread is elaborate for both ,specially the desserts. Breakfast had a range of options. From the south Indian dosas to the continental bread – bacon – cheese to the bengali luchi aloo, it was all there. For lunch, the live counters whipped up pasta, pizza, chowmein and many more dishes . The spread had kabab and fried starters,biriyani, mutton and fish gravy among other items. But what stood out during both the meal times was the forever crowded dessert counter. It had close to twenty options and each one outdid the other. Be it the hallway or the mousse or Sandesh, one was tempted to taste every single offering. During weekends, the counter which is located very near to the entrance area gets so crowded that it starts resembling a mini market. Since we were staying in the hotel, we also had to get food for our then – 18 month old toddler customized. Chef was extremely accommodating and co-operative. For dinner, we tried fish and chips through room service and it was awesome. Food was tasty, healthy and covered a lavish spectrum of options. Quality and hygiene, as expected, was well maintained.
Service – Right from the entrance to the front desk to the restaurant, JW Marriott maintains very high standard of service in every department. Restaurant staffs are extremely warm, helpful and courteous. We had a baby chair arranged for every meal that we visited without even having to ask for it.. Between my husband and I, one of us had to stay near the baby most of the times. One of the lady staffs attended to us throughout the duration to ensure that we don’t have to get up much for food. She took my instructions and got the item sent to our table. They are really raising the bars of hospitality here.
Pricing – Considering that it is a five star property, the restaurant having a wide range of offerings, quality being of the highest measure, I would say that the pricing is one of their USPs. The lavish buffet option is highly affordable. Ala Carta options are slightly on the expensive side but having eaten at a chain of high profile restaurants I feel it’s still not extravagant.
In a nutshell, my rating for the restaurant will be as follows –
Ambiance – 4.5
Food 4.5
Service – 5
Pricing – 4.5
Overall – 4.6
In a nutshell, this is a fantastic place for lunch or dinner with family and friends. Couples get to have a quiet corner as well. One gets to experience a beautiful ambiance, picturesque views, yummylicious food and all this at a very affordable price range. It is recommended to reserve beforehand since they run packed houses even on weekdays.
The review is also available on Zomato at:
http://zoma.to/review/32175255
Trip Advisor link for review is –